Tag: CNA communication skills

  • ADL Communication for CNAs: How to Handle Patient Refusals with Dignity

    ADL Communication for CNAs: How to Handle Patient Refusals with Dignity

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    Mr. Byler
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    Beyond “Patient Refused”: How to Handle Daily Care Resistance with Professional Dignity Picture this scene: It is 7:42 a.m. You are halfway through a bed bath for Mr. Osei, a seventy-seven-year-old recovering from a stroke. As you move to wash his lower body, he suddenly pulls the blanket up, turns his face toward the wall,…